Our Mission

Provide help and hope through charitable relief to the poor and distressed by personalized education, counseling, and support programs that reduce and avoid the burdens of financial crisis, debt stress, bankruptcy, and their consequences.

Provide empowerment to the public through charitable education programs of finacial literacy, money management, credit management, and debt reduction to help meet life's challenges and opportunities.

The Organization

As a non-profit community service organization, we provide nationwide services of financial counseling, education and debt solutions. Education, counseling, mediation and management processes help our clients to get on the path to financial stability and freedom. To receive free counseling and information about how we can help you, please call or complete an Online Financial Review. If you have a group or assist others that can benefit from our services, please contatct Outreach@knowdebt.org.

The Board of Directors

The Directors are concerned individuals from Secondary and Higher Education, Religious Organizations, and Financial communities. These professionals bring important experience as teachers and other education professionals, accountants, clergy and managers.

Kevin Porter is the Executive Director.You can email him at Leadership@knowdebt.org

The Management Team

Each member of the management team is a seasoned professional with years of management experience in the credit counseling industry. Most of our management team has held mangement positions in more than one organization, with responsibilites of managing various aspects concerning many tens of thousands of client accounts.

You can email the management group at Management@knowdebt.org

The Professional Staff

Our staff is a team of experienced professionals that is dedicated to offer caring, confidential service to our deserving clients. Each staff member receives frequent training and coaching to insure the best possible service.

You can reach general mailboxes for staff according to departments:

Counseling: Counseling@knowdebt.org

Customer Service: Service@knowdebt.org

Education: Education@knowdebt.org

Outreach: Outreach@knowdebt.org

The Technology

In our rapidly changing world, technology is a crucial component to filling the mission of nearly any modern organization. It is very much so in the credit counseling industry. Electronic debit and payment systems, accounting systems, document processing, and management reporting are key success factors. Developing and controlling these system technologies, with a strong reliability record for many tens of thousands of client accounts, puts Alliance at the forefront of accuracy and reliability in the industry.

You can reach our IT department at IT@knowdebt.org